# Asset needs — allied

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## Images

### 1. Four-actor system diagram (Chapter 01)
- **What it is:** A simple diagram showing the four actors (lender, dealer, provider, Allied) with labeled data and money flows between them.
- **Where it likely exists:** The `<RefundPlusActorMap />` component in the live MDX renders this as an interactive visual. A static export or screenshot of that component is the simplest path. Alternatively, the diagram appears in the final presentation deck (`allied-deck-overview.jpg` or the Lucid/Miro source referenced in raw-case-material).
- **Why the rewrite needs it:** Chapter 01 establishes the four-actor structure before anything else. A reader who can see this diagram in 10 seconds understands the service's fundamental complexity before committing to the rest of the case.
- **Fallback:** A screenshot of the actor swim-lane header from the service blueprint (the rows showing Lender action / Dealer action / Provider action / Allied action) provides the same orientation even though it's more complex.

### 2. Future-state blueprint slice (Chapter 03)
- **What it is:** A cropped slice of the future-state blueprint showing the Status Milestone row and at least one orange "big rock" unresolved question.
- **Where it likely exists:** `raw-case-material/allied/` — the Lucid/Miro export referenced in the final presentation. `allied-deck-overview.jpg` in the site repo shows the blueprint in a slide-sorter view. The `<BlueprintSlice>` component in the live MDX is the closest existing rendering.
- **Why the rewrite needs it:** The "big rocks" feature is the case's most distinctive design decision. The visual has to show what it actually looked like — an orange unresolved question sitting alongside resolved cells — for the argument to land.
- **Fallback:** A tight crop from `allied-deck-overview.jpg` showing just the blueprint section with orange tags visible. Annotate with a caption pointing to the big rock cell.

### 3. Evolution map or storyboard (Chapter 04 / Scaling)
- **What it is:** Either the evolution map (capabilities organized by feature concept, showing the sequence across the implementation horizon) or one of the future-state storyboards (lender dashboard showing real-time status visibility).
- **Where it likely exists:** Same Lucid/Miro source as the blueprint. `allied-storyboard-status-portal.png` and `allied-storyboard-funds-status.png` exist in the site repo's public/images folder.
- **Why the rewrite needs it:** Chapter 04 and the scaling section describe the future state; a visual showing what it looked like breaks the text and grounds the "activation phase commissioned" claim.
- **Fallback:** Use `allied-storyboard-status-portal.png` from the existing site repo — it's already cleared for use and directly illustrates the lender real-time visibility that was approved for the activation phase.

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## Pull quotes

### "The blueprint told the truth about what wasn't decided yet" (Chapter 03)
- **Attribution:** This is Whitney's own voice from the existing case, not a participant quote. Currently used as a pull-quote in the live MDX. Confirm whether to attribute as "Whitney Masulis" or leave unattributed (the spec recommends attributing pull-quotes by role where possible).

### Retrospective quote (Scaling)
- **What it is:** "The client started to think of RefundPlus as a service, not a product" — currently paraphrased in the rewrite. If the original retrospective document is available in raw-case-material, the actual wording should replace the paraphrase.
- **Where it likely exists:** A post-project retrospective document in `raw-case-material/allied/`. May be in the workshop chat transcripts or a retrospective session output.

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## What Whitney needs to confirm — CRITICAL

### Whitney's Phase 2 specific contribution (publishing blocker)
The critic flagged this as the single biggest gap in the case. The rewrite cannot be published without it. Whitney needs to provide:

1. **Which Phase 2 workshops she facilitated vs. co-facilitated vs. attended** — specifically, which of the future-state design sessions she led.
2. **Which artifacts she owned end-to-end** — blueprint construction, evolution map, capability inventory, moment briefs — vs. which she contributed to alongside Mariah and Matthias.
3. **At least one specific design decision in the blueprint or evolution map that was hers** — for example: the Status Milestone row concept, the two-view evolution map structure, the "big rocks" protocol for unresolved questions, a specific capability definition or moment brief she drafted.

Recommended path: run the case-interviewer agent with Whitney to surface these specifics before the next revision. A 30-minute interview would likely produce enough to add a named "What I owned" section to Chapter 03 or Chapter 04.

### Retrospective line quotability
Confirm whether the "service not a product" retrospective line is directly quotable and whether the source document is available.

### Second engagement description
Confirm whether the second Allied engagement can be named or briefly described. Even a one-line description ("a follow-on engagement addressing [X]") would strengthen the scaling section.
