Each existing case rewritten from the ground up — find the argument, cut what doesn't earn it, add what was missing. Styled in the V4 brand. Dashed gold blocks mark assets still needed.
A working AI service prototype that replaced a sequential intake interview with eight task-shaped tools — and made a funded beta defensible.
A journey map that had to function as decision-making infrastructure for an org that didn't yet have any.
A future-state service blueprint that replaced Allied's working hypothesis about where the bottleneck was.
An internal synthesis project run through two AI surfaces back to back — to show a studio what agents actually do differently from chatbots.
32 ambassadors co-wrote the values, tested the priorities, and carried the plan back into 28 branches — adopted unanimously, mechanism still running in 2026.
Two branch prototypes that replaced a vague "make waiting feel better" brief with two named service breakdowns — and kept running after the engagement ended.
A 275-step experience map across twelve roles that reframed a product-data team's tooling problem — and produced a four-year roadmap that funded the next phase.
A two-day workshop that gave 50 designers a framework for treating AI as a design material — and the vocabulary to push back when someone walks in with a solution-shaped brief.